Apartments

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General terms and conditions

1. Cancellations

Even if you are already looking forward to your holiday, unfortunately something unforeseen can always happen. Up to 30 days before free of charge cancellation is possible until 14 days before 70% of the travel amount is due. After that 100% of the travel amount is charged. In case of no-show or early departure 100% of the travel amount.

We therefore recommend that our guests take out cancellation insurance to avoid any costs that may arise.

2. General

  • Your apartments are ready for occupancy from about 14.00 hrs.
  • Departure by 10.00 a.m. at the latest
  • Errors and omissions excepted - prices according to hotel brochure and homepage
  • You can pay your bill in cash with EC or credit card, we do not accept diners and American Express cards.
  • In case of premature departure/late arrival 100% will be charged
  • Only written agreements can be asserted. Your reservation is valid after we have confirmed it in writing and the guest has paid a deposit
  • App. Numbers cannot be booked bindingly. We will gladly note your wishes
  • All apartments are non-smoking apartments
  • Pets allowed on request and registration. (cats are not allowed in our house)
  • Dogs are not allowed in all apartments - we charge EUR 20,00 per dog per day without food.
  • 1 dog is allowed per apartment. The dog owner is liable for damages to the furniture. For hygienic reasons we ask you to use your personal dog blanket or basket. Please note, in Pertisau and the surrounding area there is a dog leash regulation, the dog must be kept on a leash. In all public transport (train-bus-cable cars) there is Muzzle obligatory.
  • We reserve the right to charge an additional final cleaning fee in case of heavy soiling of the upholstered furniture and floor in the apartments. (one-time EUR 30,00) Dogs are not allowed in the playground and on the lawn.
  • Lump sums: if the services offered are not used - no refund or credit note.

Contents of the online offer

The Wagners Aparthotel reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims against the Wagner Aparthotel, which refer to material or non-material damages, which have been caused by the use or non-use of the information provided or by the use of incorrect or incomplete information, are generally excluded, unless there is evidence of wilful intent or gross negligence on the part of the Wagner Aparthotel. All offers are subject to change and non-binding. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the Wagners Aparthotel without separate announcement.

Privacy Statement

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal information when you visit our website. Personal information is any information that personally identifies you. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact data in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by communicating it to us. This may be data that you enter in a contact form.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

A part of the data is collected to ensure that the website is error-free. Other data can be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right at any time and free of charge to receive information about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of data protection. In addition, you have the right to appeal to the responsible supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following data protection declaration.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. general notes and mandatory information

Privacy protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy statement.

When you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and for what purpose we use it. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the responsible location

The entity responsible for data processing on this website is:

Wagner´s Aparthotel
Josef Kirchmair
Wagnergasse 4
A- 6213 Pertisau

Telefon: +43 5243 43130
E-Mail: info@wagners-aparthotel.com

Responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to data transferability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, blocking, deletion

You have the right within the scope of the valid legal regulations at any time to free information about your stored personal data, their origin and receiver and the purpose of the data processing and if necessary a right to correction, blockage or deletion of these data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of personal data.

Contradiction against advertising mails

The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished. The operators of these pages expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.

3. data protection commissioner

Legally prescribed data protection officer

We have appointed a data protection officer for our company.

Wagner´s Aparthotel
Josef Kirchmair
Wagnergasse 4
A- 6213 Pertisau

Telefon: +43 5243 43130
E-Mail: info@wagners-aparthotel.com

4. Data acquisition on our website

Cookies

The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and the automatic deletion of cookies when closing the browser activate. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • li>operating system used
  • referrer URL
  • li>hostname of the accessing computer
  • li>time of server request
  • IP address

This data will not be merged with other data sources.

The basis for data processing is Art. 6 Para. 1 lit. f DSGVO, which permits the processing of data to fulfil a contract or pre-contractual measures.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form including the contact data you entered there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form remains with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after completed processing of your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opposition to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

For more information about how Google Analytics uses user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

6. Plugins and Tools

YouTube

Our website uses plugins from the YouTube page operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plug-in, a connection is established to the YouTube servers. When you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.

Further information on the handling of user data can be found in YouTube's data protection declaration under : https://policies.google.com/privacy.

Google Web Fonts

This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must be connected to Google's servers. This will enable Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy

7th Online dispute resolution (ODR platform)

For consumer disputes arising from this contract in connection with the online sale of goods and services between anywhere. Ltd https://www.ueberall.eu - office@ueberall.eu and a consumer, you can lodge a complaint via the European Commission's ODR platform at https://ec.europa.eu/consumers/odr/main/index.cfm

Apartment

familiar & cozy

Pleasure

soothing & delicious

Family

affectionate & attentive

Active

wild & untouched